Before the first session, you will enter a card into your portal and authorize AHHCC to charge your copay and any balance due once the insurance (if any) has completed processing the claim and determined the patient’s responsibility.
However, if a client does not have a card on file for any reason or if the card expired, in the event a balance is due, a Statement will be emailed to the email address on file with a link to pay directly through a quick-pay type website.
In the event a client’s email is not valid or a client doesn’t open this email, a paper statement will be printed and mailed to the address on file which contains an easy-pay code and the website address to use.